I'm in need of a little advice. A fellow member of staff is incredibly divisive. She repeatedly throws out negative comments and uses her influence to drive people out of the organization. Two individuals left recently and others have been vocal about following. She talks bad about people, from the newest hourly employee to the GM of the company. I'm really contemplating calling her out on all this in front of staff but I'm afraid I'll come off immature and unprofessional. I’ve had discussions about her with my boss and, although he recognizes her as a major issue, he does nothing to stop her. She undermines us and really creates a hostile environment. She is making things exceptionally difficult for me and my direct reports. What do I do?
Peer Feedback and your Boss
Basically, I'd recommend that you lead by example and keep your head low around her.
Don't let her walk all over you - BE NICE... but firm, and just walk away.
You can try this ---
Here is a Podcast about Peer Feedback...
http://www.manager-tools.com/2006/10/the-peer-feedback-model
Your biggest problem is the Boss that isn't managing the team well.
And that is really the Boss's problem ... don't try to manage your Boss or give negative feedback to him/her.
The Boss knows where the problem is.
Just make sure that it isn't you.
From this point forward - unless you are directly grieved or hurt - I'd recommend you keep your mouth closed about her.
Don't complain about her, don't agree with her, just smile and stick to the job at hand.
Avoid her as much as possible - don't let her toxicity get into your work or your life.
Don't bring that negativity back to your desk - or into your home life.
The more professional you are the more there will be a contrast between the two of you.
AND - if you are so inclined - PRAY for HER !- she obviously needs lots of it.
Good Luck.
TJPuccio
And for your directs
To add something for your Directs
I'd suggest the ole' making your expectations clear for your Directs.
If they point at her - simply explain...
"We don't know everything about everyone's situation. I am not her supervisor, she is my colleague. I will treat her with respect, just as I expect all of you will. If she directly affects your work please let me know. Otherwise, be professional and nice with her."
TJPuccio