we're sorry for the trouble you've been having. I've just reset the account of everybody on this thread. Hopefully, that will do the trick. If not, please email us at customerservice@manager-tools.com and we'll look a bit deeper.
Wendii
Submitted by keithclove on Thursday March 29th, 2012 8:29 am
All,
Thank you. That helps. At least I can verify that everything is working properly on our end.
Unfortunately, the problem appears to be a bug in the latest releases of Apple iTunes (starting with 10.6.0.40). Manager Tools is not the only podcast having the issue. There's a thread on the Apple discussion forums here with more details: https://discussions.apple.com/thread/3780498?start=0&tstart=0
By the way, I THINK this is limited to Windows users, but I could be wrong.
Someone on the thread went as far as restoring an older version of iTunes until Apple resolves the issue. Here's what they suggested: Hi, there, I went here: http://www.oldapps.com/itunes.php to find old iTunes apps. And I went here: http://technicallyeasy.net/2009/03/restoring-a-previous-version-of-your… to find out how to restore the associated library. Worked like a charm. Since the password thing was driving me to drink.
I have tested the solution above, so caveat emptor.
I'll do what I can to encourage a fix from Apple.
Thanks,
Mike
me too!
Same for me Keith . . . although iTunes won't even accept my password.
I have just contacted customer services and hope they can help.
Please share if you get an answer.
Please share when you get an asnwer. I figured it was just me. Thanks.
The same has been happening
The same has been happening with me. It seemed to start when I downloaded the latest version of iTunes. Yes, please share the solution...
Sorry...
Hi everyone,
we're sorry for the trouble you've been having. I've just reset the account of everybody on this thread. Hopefully, that will do the trick. If not, please email us at customerservice@manager-tools.com and we'll look a bit deeper.
Wendii
Tried again, and still the
Tried again, and still the same. Also downloaded the iTunes update last night, and that didn't make a difference, either.
Thanks for your help!
Is this right?
Keith (I'm guessing),
We'd love to be able to help!
Just to make sure we understand the problem right:
Is this correct?
Thanks,
Mike
Not Keith, but I'm having
Not Keith, but I'm having the same problem.
So...
1. Yes
2. Yes
3. Yes
Yes, that's correct.
1. I can access the web site.
2. I can download podcasts.
3. iTunes will not save my userid/password.
All, Thank you. That helps.
All,
Thank you. That helps. At least I can verify that everything is working properly on our end.
Unfortunately, the problem appears to be a bug in the latest releases of Apple iTunes (starting with 10.6.0.40). Manager Tools is not the only podcast having the issue. There's a thread on the Apple discussion forums here with more details: https://discussions.apple.com/thread/3780498?start=0&tstart=0
By the way, I THINK this is limited to Windows users, but I could be wrong.
Someone on the thread went as far as restoring an older version of iTunes until Apple resolves the issue. Here's what they suggested:
Hi, there,
I went here: http://www.oldapps.com/itunes.php to find old iTunes apps. And I went here: http://technicallyeasy.net/2009/03/restoring-a-previous-version-of-your… to find out how to restore the associated library.
Worked like a charm. Since the password thing was driving me to drink.
I have tested the solution above, so caveat emptor.
I'll do what I can to encourage a fix from Apple.
Thanks,
Mike