Submitted by William Gervais
in
With common email and the occasional handwritten notes, what are the preferred greetings and sign offs that are acceptable for different types of business relationships?
Submitted by John Hack on Wednesday February 25th, 2009 9:28 pm

Are you looking for business "etiquette" for email and for handwritten notes?

What are the "different types of business relationships" you're asking about?

John Hack

Submitted by Davis Staedtler on Wednesday February 25th, 2009 11:37 pm

Eastbayrider,

Mark will probably have some great input on this. I use, "Sincerely" or "Your friend" with handwritten notes. If I have a personal relationship with a direct outside of the business context, I use, "Blessings".

For common emails I just put, -D or -Davis or let my email signature do the talking :)

-Davis

Submitted by stephenbooth_uk on Thursday February 26th, 2009 2:43 am

Eastbayrider,

For emails, or less formal notes, I tend to use the person's name as the salutation. To close I tend to use just my first name.

For something more formal I tend towards 'Dear NAME,' or 'Dear Mrs NAME' (substituting the appropriate title,of course) then sign off with something like "Yours Faithfully' or 'Yours Sincerely' followed by my full name.

For anything really formal (royalty, presidents &c) I have a book on secretarial procedures that has an entire section on the appropriate salutations and sign offs for different groups of people. Very useful, although it can be a bit incongruous writing to someone as "Lord Name of Place, My lord," when you actually know them as 'Dobbo'.

Something I've noticed of late, that I find quite irritating, is a tendency for people to sign off with 'KR' ('Kind Regards') or 'WKR' ('With Kind Regards'). I presume that this comes out of texting but it seems out of place in an email or letter.

Stephen

Submitted by Max Power on Thursday February 26th, 2009 8:19 am

Hi Eastbayrider,

I would say that context matters just as much as format (ie. email, letter). Being genuine is key with me. I'll use 'Kind Regards' if I'm following up a good conversation with an email. I'll use 'Cheers' as kind of saying "I've answered your question, good luck with what you're doing - over and out". Whatever the greeting and/or salutation is, mean it.

Along the same lines, I find it equally humourous and disingenuous when people use the standard "Thank You" at the end of their emails... especially when it's completely obvious, like this:

Message message message. Body body body. Message message message. Body body body.Message message message. Body body body.Message message message. Body body body.Message message message. Body body body.Message message message. Body body body.

Thank You,
John Doe
Manager

Submitted by matt porritt on Thursday February 26th, 2009 10:43 am

Regards,
Kind regards,
With regards,
Best regards,
Best,
Thank you,

And in very special moments:
Cheers,

And don't forget the appropriate use of !

Thank you!

Submitted by William Gervais on Friday February 27th, 2009 1:18 pm

I typically say
Regards,
Bill X

or if our correspondence takes on a friendly note I'll say

Best Regards,
Bill X

I inquired about this because I wondered if it sounds too formal and if I should lighten up.

I remember being taught to say
Sincerely,
Bill X

and

Very truly yours,
Bill X

But I wonder if people still use that.

It seems as though many people simply use their name.

Blah blah blah.
Bill X

but I'm probably too uptight for that.

Thanks for the replies