Looking for a specific podcast

Submitted by Noah Campbell
in
I'm not sure how to phrase this in a concrete way, so I'm going to post the question to the forum. At some point, I remember hearing a discussion about a direct complaining to a boss and how to handle it. I don't remember the specific podcast. If anyone knows, I'd greatly appreciate the link. I'm watching this post so just post the reply in the forum. Thanks, -Noah
Submitted by John Hack on Saturday October 13th, 2007 9:41 am

Noah, not sure what you mean by "complaining"

There are discussions regarding feedback (when the direct disagrees with the boss) in all four of the feedback podcasts (feedback, feedback revisited, feedback upgrade and feedback disagreement).

The "resolving conflict" podcast does cover something like this as well.

Do you remember anything else about the discussion you're seeking? What was the context?

John

Submitted by Adam Marks on Saturday October 13th, 2007 2:05 pm

That's the one that came to my mind as well - the whole podcast dealt with the issues between directs when you are the manager, and I believe I do recall a "when they are complaining to you" conversation.

Great podcast, as usual~