Submitted by Preston Hale
in

Hello all!

I work in a healthcare organization, not a hospital, that provides care to individuals throughout the entire day.  It makes having one-on-ones, staff meetings, and anything that pulls staff away from their post EXTREMELY difficult.  Even dealing with persons' sick days can be an absolute nightmare.  

I'm looking for general advice from other managers in situations like these.  How did you schedule meetings? What is best practice for dealing with staff call-outs (we don't have on-call, we just have to make it work)?

Thanks in advance!

Submitted by Preston Hale on Sunday September 22nd, 2013 5:41 pm

Thanks for the reply!
There's a few reasons the stated solutions don't work well for my company.
 I'd like to avoid making one-on-ones less frequent for all the reasons stated in the one-on-one cast.  Additionally, its not as though my staff have nothing to talk about.  On the contrary, there's A LOT going on day-to-day.  I just find it hard to physically get a moment to pull them away from their current task, scheduled or not (emergencies come up often!).
Also, phone one-on-ones really don't make a lot of sense.  My office is just across the hall from most of my directs and it would be odd to speak on the phone 30 feet away from one-another.  Most of the task that are pulling them away from the one-on-ones are things that require their attention as well, not merely their presence.  
Finally, these solutions don't address the ever-important staff meeting.  Its so difficult to find a time to get everyone together at once but we really need to have that group meeting at least every once in a while.
I was more thinking along the lines of multiple meetings with different groups of people several times in a day or two (like skip level meetings).  That is indeal as well though since I'd really like to have my whole team present at once.
Thanks again!

Submitted by Earlene Biggs on Wednesday September 25th, 2013 12:47 pm

 
You might try having one-on-one at the beginning or end of a shift.  You can take 30 minutes once a week before they take their post  or after they finish their post. 
The same can apply to team meetings as well.  Knowing you have a hard limit on the time available will also help you to focus your agenda for more effective meetings. (Yes there is a cast for that :) )  If you must have someone on staff you can rotate your directs so that only one at a time misses the meeting and catch them up on important stuff later.
Earlene
DiSC: 6127